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StepChat

Experience the next evolution of roleplay training with StepChat—our new AI-powered step that lets learners practice real-time voice conversations with lifelike customer personas. Each interaction feels authentic, thanks to customizable backgrounds, communication styles, pain points, and objections.

Learners receive instant, personalized feedback after every conversation, including strengths, improvement areas, and actionable recommendations tied to your sales fundamentals. StepChat also delivers natural AI voice responses, full transcripts, and detailed scoring.

It’s in alpha—and it’s awesome. Dive in and tell us what you think!

Enable On-Demand AI for StepChat
Nov 19, 2025
demo

Learn how to enable the On-Demand AI feature for StepChat AI

How to Create a StepChat Step
Nov 19, 2025
demo

Learn how to create a StepChat AI

How to Check Your StepChat AI Usage in Seconds
Nov 19, 2025
demo

Learn where to view your StepChat AI cost breakdown

Instructor Led Training Sessions

Unlock the full power of Instructor-Led Training in LemonadeLXP with this three-part video series. Whether you're setting up your first live workshop or looking to streamline how your team manages training events, these videos will walk you through everything you need—step by step. You'll learn how to create and configure ILT sessions, assign instructors, manage enrollment and communications, and finally, see exactly how learners discover, register for, and participate in your sessions (complete with built-in calendar integration).

Discovering and Enrolling in ILT Sessions
Nov 14, 2025
video

During this video, we’ll explore how learners interact with and enroll in ILT sessions.

Part 1: How to Create ILT Sessions
Nov 11, 2025
video

In this video we're going to walk through how to create an Instructor-Led Training session inside LemonadeLXP

Part 2: How to Manage Instructors and Enrolment
Nov 12, 2025
video

Now that your sessions I created, this video will demonstrate how to manage the people in it.

How To Create a StepSession
Nov 20, 2025
demo

In this demo, learn how to create and set up the basic configurations of your Step Session for your Instructor-Led Training!

How To Manage StepSession Details, Instructors and Enrollment
Nov 20, 2025
demo

Now that you know how to create your StepSession, take this walkthrough to learn how to manage its Details, Instructors and Enrollment!

Step Development

Start a Step Build
May 25, 2022
demo

All steps start with the same configuration - let's learn how it works!

How to Edit a Step
Mar 7, 2023
demo

This demonstration will show you how to edit a step.

Build a Course
May 25, 2022
demo

Once you have several steps ready to go, it's time to create a course!

Attachment Step
Dec 13, 2023
demo

The Attachment Step adds the convenience of including essential documents and files within your courseware. Let's take a look!

Crossword Step
Apr 30, 2024
demo

The Crossword Step uses your learning materials to create this fun and familiar puzzle. Let's take a look!

How to Create a SCORM Step
Feb 2, 2023
demo

Let's go over how to successfully upload your SCORM files into LLXP!

Sequence Step Now Available
Nov 6, 2023
demo

Get to know the sequence of events for this step type!

Step Text Overview
Feb 28, 2023
demo

Get to know Text step with help from this tutorial!

Build a Scenario Part 1: Create the Perfect Path
Sep 18, 2023
demo

Let's go over how to start a Scenario build!

Build a Scenario Part 2: Expand Conversation Options
Sep 18, 2023
demo

Now that you've established your perfect path, it's time to add the less-than-ideal answer options and pathways your learners could take if they choose poorly.

Build a Scenario Part 3: Assign Points and Reactions
Sep 18, 2023
demo

In the third and final stage of scenario building, we'll be adding personality to the conversation!

How To Create a Demo
Aug 4, 2025
video

This video outlines how to create a Demo! This Step is a "hands-on" tutorial that teaches and tests you on how to use, or navigate, software. Stuff like how to use an app feature, or how to do something in a particular program.

An Example of a Well-Made Walkthrough
Aug 18, 2022
demo

Compare this walkthrough with the walk-through "An Example of a Walkthrough that Needs Work."

An Example of a Walkthrough that Needs Work
Aug 18, 2022
demo

Here's an example of a walkthrough that needs more work! Check the Learn More Link Text to learn what the areas of improvement are during each step of the way.

How to Create a Simulator
Oct 18, 2024
video

Let's go through how to create a simulator!

AI-Assisted Content

How to Enable/Disable Your AI Assistant
Nov 7, 2023
demo

Are you ready to create content in a few quick clicks? Enable LLXP's AI Assistant to get started!

Your Crossword AI Content Writing Assistant
Apr 30, 2024
demo

Learn how to get the most out of your Crossword AI Assistant!

Your MultiChoice AI Content Writing Assistant
Nov 2, 2023
demo

Learn how to get the most out of your MultiChoice AI Assistant!

Your Polygraph AI Content Writing Assistant
Nov 2, 2023
demo

Learn how to get the most out of your Polygraph AI Assistant!

Your Scenario AI Content Writing Assistant
Nov 2, 2023
demo

Learn how to get the most out of your Scenario AI Assistant!

Your Sorting AI Content Writing Assistant
Nov 2, 2023
demo

Learn how to get the most out of your Sorting AI Assistant!

Your Streak AI Content Writing Assistant
Nov 2, 2023
demo

Learn how to get the most out of your Streak AI Assistant!

Your True or False AI Content Writing Assistant
Nov 6, 2023
demo

Learn how to get the most out of your True or False AI Assistant!

Content Enhancement

Speed Up Your Translations!
Jan 26, 2022
demo

After you write your step in its first language, visit the editor in an alternate language to import your original content into the secondary language. You can then overwrite the imported content as you translate it, simplifying the translation effort.

Add a Video Transcript to Your LLXP Videos
Sep 27, 2022
demo

Learn how to add video transcripts to your LLXP videos!

Share LLXP Content With Enrolled Learners
Nov 8, 2023
demo

When you want learners to focus on specific courses or steps, send them the link for direct access!

Update a Walkthrough Image in Your Asset Manager
Jun 26, 2023
demo

Sometimes, you need to update your walkthrough images (due to software updates, an image wasn't initially "scrubbed" properly, etc.). Luckily, it's easy to replace images with our Asset Manager - we'll show you how!

Add Featured Courses to a Group's Course Library
Jun 5, 2023
demo

Let's go over how to set up featured courses for your groups!

New Content Exchange

How to Create a Course with the Content Exchange
Jun 4, 2025
video

Using the new Content Exchange, let's go through how to install steps and create a course!

New CX: How to Install a Collection
May 29, 2025
demo

Are you wondering how to install steps or a new collection in the new Content Exchange? Have no fear—our handy demo on the subject is here!

New CX: How to Download Steps
May 6, 2025
demo

Lighten your workload with curated content from the new and improved Content Exchange library.

Complete this walkthrough to learn how to access and download individual steps to your instance quickly!

New CX: How to Create and Publish a Collection
May 27, 2025
demo

Ready to create and publish your very own collection to the New Content Exchange (CX) library? This demo shows you how!

New CX: How to Track and Update Installed Collection
Jun 2, 2025
demo

Looking to manage collections installed from the New Content Exchange? This demo will show you how to track and update collections.

New BETA Admin

How To Upload a Demo To Digital Academy
Nov 11, 2024
video

Here is how to upload a demo to your Digital Academy!

How To Upload a Video To Digital Academy
Nov 26, 2024
video

Here is how to upload a video to your Digital Academy!

New BETA Admin: How to Access the New BETA Admin Panel
Oct 17, 2024
demo

Learn how to access the New BETA Admin Panel!

Refer and Earn with LemonadeLXP!
Dec 11, 2024
demo

Find out how to refer and earn using LemonadeLXP's Referral Program!

How to Create a Group
Jun 18, 2025
demo

Looking to create a new learner group or modify an existing one? Let's cover it here.