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How to Create a StepChat Step
Learn how to create a StepChat AI
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About this resource
This interactive demo walks you through creating a StepChat step in the Digital Academy platform. Starting from the Admin Panel, you'll navigate to Steps, select the Chat practice type, and fill in step details like title, complexity, and description. The demo then covers configuring the Context section—defining the learner's role, the AI character's role, interaction context, and success criteria—before moving into Character Identity, where you upload a headshot, name the character, write a description, select a voice, and define the character's persona using the Fill with AI option.
Questions this resource answers
- Where do I start to create a StepChat step?
- From the Admin Panel, go to Learn, select Steps, then click the blue plus button and choose Chat under the Practice section.
- What information do I need to fill in under Context?
- You define the learner's role, the AI character's role, the interaction context including setting and emotional state, and the success criteria the learner must meet.
- What does the Character Identity section include?
- You upload a character headshot, add the character's name and description, select a voice, and define the character's persona including age, experience, demeanor, and goals.
- Can I use AI to help fill in character details?
- Yes. After filling in the earlier sections, you can select Fill with AI to generate the remaining character fields, which you can edit afterward.


