Table of contents
Home
Channel contents
What's New
Channel contents
Getting Started
Channel contents
Insight AI
Channel contents
Academy
Channel contents
Steps and Courses
Channel contents
Groups and Enrollment
Channel contents
Content Exchange
Channel contents
Streams
Channel contents
Engagement
Channel contents
Configuration
Channel contents
Data and Extracts
Channel contents
Analytics 2.0
Channel contents
Customer Stories
Channel contents
Webinars and Events
Channel contents
Community and Support

You are now viewing a demo

Demo
Play a demo round
Create a Dynamic Remedy Certification
A Remedy Certification gives your learners a 'second chance' if they don't complete their original one. In this demo, you'll learn how to create a Dynamic Remedy Certification!
All Done!
This demo was designed for a larger screen. Scroll to see the entire scene.
Hint

About this resource

This interactive demo walks you through creating a Dynamic Remedy Certification in the admin panel. You'll learn how to select an existing Dynamic Certification, set a due date, define the Failures From and Failures To date range to capture learners who didn't complete the original, add a description and optional Grace Period, and save each step through reprocessing. Courses and Minimum Passing Grades from the original certification carry over automatically. Once a green status light appears, the Remedy Certification goes live only for the learners who need it.

Questions this resource answers

Who gets added to a Dynamic Remedy Certification?
Learners who did not complete the original Dynamic Certification within the specified Failures From and Failures To date range are automatically added.
Do I need to manually add courses to the Remedy Certification?
No. The courses and Minimum Passing Grade from the original certification are automatically carried over to the Remedy Certification.
What is the Grace Period setting in a Remedy Certification?
The Grace Period includes Step results recorded within a set number of days before the Effective From date, giving credit for recent prior completions.
What does the Certification Reprocessing status mean?
It means the system is processing your changes. You should refresh your browser until a green status light appears before continuing.