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About this resource
This guide explains how the Certifications and Triggers channel works and what to do first when setting it up. Certifications keep people current on required knowledge, while Triggers automatically assign training when specific events occur. The guide provides a recommended setup sequence—from planning your first certification through creating dynamic and static remedy certifications to configuring course triggers and understanding publishing status. It also shares practical tips: map your compliance calendar before building, use remedy certifications to give learners a second path after faili
Questions this resource answers
- What is the difference between Certifications and Triggers?
- Certifications keep people current on what they must know. Triggers automatically assign training to learners when something happens, such as a new hire joining.
- What order should I follow when setting up Certifications and Triggers for the first time?
- Start with 'Before you build a Certification,' then create a certification, set up dynamic or static remedy certifications, review trigger types, create course triggers, and check publishing status when using triggers.
- What is a remedy certification and why should I use one?
- A remedy certification gives learners who fail a second path forward instead of a dead end, so they have another chance to meet the requirement.
- How can triggers help with new hire training?
- Triggers can automatically assign training to new hires when they join, so no one has to manually remember to enroll them.