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How to Demote a SuperAdmin
Learn how to demote a SuperAdmin. Remember, only SuperAdmins can complete this task!
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About this resource
This interactive demo walks SuperAdmins through the 7-step process of demoting another SuperAdmin. Starting in the Admin Panel, you navigate to Core > Enrollment, select the target SuperAdmin, open their Access tab, and choose 'Demote to admin role.' The process requires email-based authorization: an authorization code is sent to your email, which you copy and paste into the confirmation field before clicking 'Demote' to complete the action. Only SuperAdmins can perform this task.
Questions this resource answers
- Who can demote a SuperAdmin?
- Only SuperAdmins can complete this task.
- Where do I start the demotion process?
- Start in the Admin Panel, go to Core, then select Enrollment.
- Is an authorization code required to demote a SuperAdmin?
- Yes. A code is sent to your email address, which you must copy and paste into the confirmation field before finalizing the demotion.
- What role does the SuperAdmin get demoted to?
- The option shown is 'Demote to admin role,' reducing their access from SuperAdmin level.