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Create a Static Remedy Certification
A Remedy Certification gives your learners a 'second chance' if they don't complete their original one. In this demo, you'll learn how to create a Static Remedy Certification!
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About this resource

This interactive demo walks you through creating a Static Remedy Certification in the Digital Academy admin panel. You'll learn how to locate an expired certification (indicated by a blue status light), access the ellipses menu to initiate a remedy, set a new due date, add a description, configure a Grace Period under Timing and Renewal, and confirm that courses and minimum passing grades carry over automatically. Once published, the Remedy Certification becomes live only for learners who need it.

Questions this resource answers

When can I create a Static Remedy Certification?
A Static Remedy Certification can only be created when the original certification's period is over, shown by a blue status light.
Do I need to re-add courses to the Remedy Certification?
No. The courses and minimum passing grade from the original certification are automatically added to the Remedy Certification.
What is a Grace Period in a Remedy Certification?
A Grace Period includes step results recorded within a set number of days before the Effective From date of the Remedy Certification.
Who can see the Remedy Certification once it is live?
Once the green status light appears, the Remedy Certification is live only for the learners who need it.