Why are my Academy traffic reports empty?

Reports are empty until you add a Google Analytics 4 Measurement ID to your Academy. Data only collects from the day the ID is added.

Where do Academy traffic reports come from?

They come from Google Analytics, not from LemonadeLXP. You need your own Google Analytics 4 property.

How do I connect Google Analytics to my Academy?

Copy your GA4 Measurement ID and add it to your Academy. The setup demo shows how to add a Google Analytics Measurement ID to your Academy.

Can I see traffic data from before I added the Measurement ID?

No. Data starts collecting from the day the Measurement ID is added. There is no historical data before that point.

Before You Read Your Academy Traffic Reports

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About this resource

Academy traffic reports pull data from Google Analytics 4, not from LemonadeLXP directly. Before any data appears, you must have your own Google Analytics 4 property and add its Measurement ID to your Academy. Data only begins collecting from the day the ID is added—there is no historical backfill. If the Measurement ID has not been added yet, all traffic reports will be empty. Contact whoever manages your website analytics to get the Measurement ID, then follow the setup demo to add it to your Academy.

Questions this resource answers

Why are my Academy traffic reports empty?: Reports are empty until you add a Google Analytics 4 Measurement ID to your Academy. Data only collects from the day the ID is added.
Where do Academy traffic reports come from?: They come from Google Analytics, not from LemonadeLXP. You need your own Google Analytics 4 property.
How do I connect Google Analytics to my Academy?: Copy your GA4 Measurement ID and add it to your Academy. The setup demo shows how to add a Google Analytics Measurement ID to your Academy.
Can I see traffic data from before I added the Measurement ID?: No. Data starts collecting from the day the Measurement ID is added. There is no historical data before that point.