How do I know if I have a Digital Academy licence?

Ask your Customer Success Manager to confirm whether your account includes a Digital Academy licence.

Why can't learners see the Academy tab?

A SuperAdmin may have hidden it. Go to Settings > Navigation Controls and make sure the Academy tab switch is turned off (not hidden).

What happens if I don't have a Digital Academy licence?

Without the licence, the Academy and all content in that channel will not be available to you or your learners.

What do I need before launching the Digital Academy?

You need a Digital Academy licence and the Academy tab must not be hidden in Navigation Controls.

Before You Set Up Your Digital Academy

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About this resource

Before setting up your Digital Academy, confirm you have a separate Digital Academy licence—check with your Customer Success Manager if unsure. Once confirmed, make sure the Academy tab is visible to learners by verifying that a SuperAdmin has not hidden it under Settings > Navigation Controls. That switch must be turned off before you launch. Without the licence, the Academy and all related content will be unavailable.

Questions this resource answers

How do I know if I have a Digital Academy licence?: Ask your Customer Success Manager to confirm whether your account includes a Digital Academy licence.
Why can't learners see the Academy tab?: A SuperAdmin may have hidden it. Go to Settings > Navigation Controls and make sure the Academy tab switch is turned off (not hidden).
What happens if I don't have a Digital Academy licence?: Without the licence, the Academy and all content in that channel will not be available to you or your learners.
What do I need before launching the Digital Academy?: You need a Digital Academy licence and the Academy tab must not be hidden in Navigation Controls.