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About this resource

StepChat requires On-Demand AI to be enabled before you can build or play StepChat steps. On-Demand AI is off by default and is billed by usage on a separate quarterly invoice. Before turning it on, you should speak with your Customer Success Manager about potential costs. Once approved, a SuperAdmin enables it under Settings > Artificial Intelligence. You can monitor usage at any time and turn it off without penalty.

Questions this resource answers

What do I need before I can use StepChat?
You need On-Demand AI turned on in Settings > Artificial Intelligence by a SuperAdmin, and your organization must agree to usage-based billing.
How is On-Demand AI billed?
On-Demand AI is billed by how much you use it, on a separate quarterly invoice.
Who can enable On-Demand AI?
A SuperAdmin enables it by going to Settings > Artificial Intelligence and switching on Enable On-Demand AI.
Can I turn off On-Demand AI after enabling it?
Yes, you can turn it off at any time without penalty.