Table of contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents
Channel contents

content unavailable

Sorry

This step's configuration is currently unavailable. To resolve this issue:

  1. Access the administrative panel
  2. Edit this step
  3. Publish a new version
  4. Update the Academy content with the latest version

Once completed, this step should be fully playable.

Author image
Created by
Last Updated:

About this resource

ISO/TS 30437 is an international technical specification that defines learning and development metrics—a shared dictionary so terms like 'completion rate' mean the same across organizations. It is not a certification, audit, or target-setter; it standardizes how to count. The standard organizes metrics into three families: Efficiency (quantity and cost), Effectiveness (quality), and Outcome (business results). In Learning Health, each metric on the Full scorecard carries a clause badge (e.g., ISO 6.32) and one of three data-source badges: Computed live, Entered manually, or Not yet measured.

Questions this resource answers

Is ISO/TS 30437 a certification?
No. Nobody is 'ISO certified' for using it. It is a technical specification that defines how to count learning metrics, not a certification or audit framework.
What are the three metric families in ISO/TS 30437?
Efficiency (quantity and cost), Effectiveness (quality—satisfaction and learning), and Outcome (application and business impact).
What does a badge like 'ISO 6.32' mean on a scorecard metric?
It is the clause number in ISO/TS 30437 that defines that specific metric, useful when someone asks exactly which standard a number references.
What does 'Not yet measured' mean for a metric in Learning Health?
It means there is nothing to count yet or the platform cannot see the data. It is never an estimate.