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How to Create an SSO Exemption
This walkthrough will show you how to exempt an IP address from your SSO restrictions.
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About this resource
This 5-step interactive demo walks you through adding a Forced SSO Exemption in your admin settings. Starting from the Configuration menu, you navigate to AD and Single Sign-On (SSO), scroll to the Forced SSO Exemptions section, enter a public IP address, and save your changes. Note that only public IP addresses are supported — private addresses will not work. You can also remove an exemption at any time using the X next to it.
Questions this resource answers
- Where do I find the SSO exemption settings?
- Navigate to Configuration > Settings in the left menu, then select AD and Single Sign-On (SSO) and scroll down to Forced SSO Exemptions.
- Can I use a private IP address for an SSO exemption?
- No. Only public IP addresses are supported. Private addresses will not work.
- How do I remove an SSO exemption?
- Select the X next to the exemption you want to remove.
- How many steps does it take to add an SSO exemption?
- The process takes 5 steps: open Settings, select AD and SSO, scroll to Forced SSO Exemptions, enter the IP address, and save.


