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How do I get help
When enabled by an administrator, learners and admins alike can access our Help Center where your question has likely already been answered!
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About this resource
This interactive demo walks you through getting support directly from the admin interface. You'll learn how to open the Get Support panel from the left menu, search help articles using plain language, send a message to the support team (available during business hours), browse all guides via the Help tab, and explore article collections. Both learners and admins can use this feature when it has been enabled by an administrator.
Questions this resource answers
- Where do I find the Get Support option in the admin?
- Select Get Support at the bottom of the left menu. Scroll the menu down if you do not see it.
- How do I search for help articles?
- Type your question in plain words into the search field to find relevant help articles.
- How do I contact the support team directly?
- Select 'Send us a message' to reach the team. They reply during business hours.
- Who can access the Help Center?
- Both learners and admins can access the Help Center when it has been enabled by an administrator.